He had to go to the top, and lo and behold our matress arrived yesterday finally. Have gotten Delivery Exception 4 times for the same package. I have wasted all day waiting for this and have no intention of wasting any more time if they won't actually deliver anything to me. I guess he offended someone there. I too have had it with FEDEX. Product or Service Mentioned: They double bag the mattress, so it was okay. Would You Like to Convert It Into Review? fedex obviously doesn't care. If your package has to travel through one of the FedEx hubs that is experiencing say a bad storm, your package might be delayed. Get your answers by asking now. I only live 1 1/2 miles from my town and live along the highway. ? Status Shipment exception Dec 10, 2004 7:31 PM Shipment exception FORT WORTH, TX Barcode label unreadable and replaced 7:22 PM In transit FORT WORTH, TX ... Fast delivery, no complaints 3. Finally Dec 18th they marked it as delivered. According to the FedEx FAQ (cited below), "an exception occurs when a package is temporarily delayed while in transit. The Nectar folks are the best by the way. One time it said due to weather. @JohnRB As someone who has shipped and received FedEx every day at my office for the past 10 years, I can tell you that FedEx will usually continue to try to deliver your item for three times until they turn it back. Comment the review as Fedex verified representative. First thing I tell a seller is that I will not accept anything shipped by fedex. I have viewed the tracting information and it shows that my package has been in the local fedex warehouse for the past 2 days. In many cases, delivery is re-attempted the next day. It arrived there Wednesday --DE -- now SATURDAY and still no package! . We shall see. I informed her I received a call on Sept. 17th that I needed to be home to sign for the package and it would be delivered on Sept. 18th, called the FedEx #800 the recording stated the package was loaded and left the facility at 5:27 am today and was out for delivery. Thank You for Your Reply! You can try to reach review author by writing a comment to the review or try one of our business solutions. Write a private message as Fedex verified representative. ? Same thing happened to me today, how can you put delivery time 8pm, do you guys still work till 8pm? Went online entered my tracking number and found there was a "Delivery Exception" entered at 11:00 am on Sept. 18th! Called several times again (3:00 pm / 6:00 pm) same recording "out for delivery". Suddenly, on delivery day, they issued delivery exception notice without any explanation. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. It is now almost 5 p.m. and another day of no delivery. Now with the same excuse, its gonna be tomorrow. Except 3, all of those will just stay delivery exception on the generic site. I will never use them and I will tell everyone I know not to use them. This is fraud. Do your jobs or find new ones. I will complain to my shipper about this service. Finally got someone on the phone and their "great" customer service rep tells me my package was not scheduled to be delivered today. The shipping exception was the container that was being shipped to the USA. Find recent orders, do a return or exchange, create a Wish List & more. Getting the delivery on Monday was fine, and I would not have complained had they indicated that would be the case. How can I stop unwanted billing for Amazon Prime? I called, got customer service, they read the address to me. The package was suppose to arrive Friday, but now it says Monday. According to the FedEx FAQ (cited below), "an exception occurs when a package is temporarily delayed while in transit. it’s so easy to loose a loyal customer through ignorance. He said that's why you use a hand truck. 12-20-2019 Delivery Exception - incorrect address for a package that has a totally valid address. Mar 16, 2012 8:13 AM - On FedEx vehicle for delivery - ISSAQUAH, WA Mar 16, 2012 8:00 AM - Delivery exception - ISSAQUAH, WA - Future delivery requested I am PISSED! We are processing your message. Even on the other side. . My package has been sitting at Fed Ex center for 4 days, one hour away from delivery site. Two of the more ridiculous ones indicated that I was not at home when delivery was attempted, once at 3:00am and once at 4:37am. At least I'll get my delivery on time and without elevated blood pressure. Tried calling the local warehouse and all I get is the runaround. Of course, Christmas is crazy, and they have temporary help working, so there can be some problems. Wasted a whole day waiting around for a package that required a signature knowing that person is waiting. Why could they have not done that when they allegedly attempted delivery at 3:00am on Saturday. It was my exact address. Never again with fedex. It means we're going to deliver everyone's package except yours. Do you think its fair for someone to be your boss at work if they have never done your job? Great Comment! Her response "show nothing was shipped today" and to call FedEx in the morning (Sept.19th) for the status. You will be automatically registered on our site. . Very nice! Ridiculous!!! - edited Will FedEx ever deliver this or what? For example, the term "PMX" refers to a p.m. exception, when a shipment is returned to a delivery station for the night because it was undeliverable during the courier's route. If you wish that your prior post be removed, submit a notarized letter. It had been kicked, drug around in the dirt too. Shipping something through FedEx rather than UPS isn't a problem in most countries or when shipping to another country. Rather use snail mail than give them another dime to get agitated, file a complaint with the sate attorney general. My husband went to the 3 close neighbors. Surprise! It almost always seems to involve Saturday deliveries. MY Delivery Exception says "Future Delivery Requested" ------- wonder WHO did that!!!!!! an exception does not necessarily denote a late shipment. I know that delivery jobs are hard jobs, but finding an address is not that hard. The status exception explains the most recent exception in the scan activity section.". Review #259172 is a subjective opinion of Most recently (Saturday to be exact), I was expecting a package that in the morning was showing on their tracking site as out for delivery. There are a lot of delivery exceptions during the holiday season because of an overwhelming amount of packages to be delivered. Have gotten Delivery Exception 4 times for the same package. . They didn't have it. Of course everyone knows that FedEx was not attempting any delivery at 3:00am or 4:37am. No I can't talk to any one with any authority at the local center, not allowed. If you want your response At first I thought it was a fluke, but no it is very real! They do not care about their customers. Sure enough, it was the dreaded delivery exception. Hopefully that doesn't mean it has been damaged in transit. I didn't get it. . Are you having any bad weather, bad storms? I have often encountered the same problem. I hope my note made sense, lol. My husband and I recently have had a horrible experience with them! What angered me was the deceitful allegation that attempted to put the blame for the delayed delivery on me. © 1995-2020 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. @JohnRB - I think it means deliveries are interupted due to bad weather, etc. Why didn't customer service rep tell me that there was a delivery exception when I called, instead of telling me she had no record a package was to be delivered on Sept 18? Order is from Wal-Mart and have had FedEx delivery to me many times. Don't know what the problem is this time. I have received delivery notice from fedex for the past 4 days and still have not received my package. Very disappointing service. Fedex Delivery Service. I get those messages a lot from UPS. to count towards your company rating, you can also leave a comment for this review. Unacceptable! All the shipment are delivered as per their standard transit time. *You're signing up to receive QVC promotional email. very dissappointed. for some reason FedEx doesn't want to deliver to me anymore. I called the Go FedEx numerous times and the recording stated it was out for delivery. I ordered it on Nov 30th. Rights Reserved, You Are About to Contact PissedConsumer.com. I do have a long driveway, BUT my mailbox is clearly marked with my address AND my husband put a delivery box just as you turn into the driveway, also marked with our address & marked UPS/FEDEX. just had the same experience. The first involved an extension ladder, for which there was no reason for me to be home to accept delivery anyway. Order is from Wal-Mart and have had FedEx delivery to me many times. I can count on my fingers the number of times FedEx has let me down. I miss their good service. 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For example: My package was on the truck this morning and scheduled for delivery. Same thing just happened to me.
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